RETURNS & EXCHANGES

You can return/exchange NONAMEBRAND  ITEMS within 14 days.

 

You have 2 days to notify us that you wish to return the item and a further 13 days for the returned product(s) to reach us. If the product do not reach us within this time, we reserve the right not to refund the money. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.The cost of return shipping is at the customer’s expense.

To start the refund/exchange process please contact us: nonamebrand.ua@gmail.com

CERTAIN ITEMS CAN’T BE RETURNED FOR REFUNDS INCLUDING:

 - products that were made to personal order

- products that have been customized (painted) on individual orders

- products shipped outside Ukraine (international delivery)

The store has the right to refuse to return quality goods to the Buyer in accordance with Article 9 of the Law of Ukraine "On Consumer Protection" and the Resolution of the Cabinet of Ministers of Ukraine "On implementation of certain provisions of the Law of Ukraine" On Consumer Protection "№172 of March 19, 1992 non-refundable.

SHIPPING

We ship anywhere in the world from our studio in Ukraine.

DELIVERY ACROSS UKRAINE:

Delivery across Ukraine is carried out by postal service "Nova Poshta" to the department which is convenient for a client or address delivery according to tariffs of the logistics company "Nova Poshta" at the expense of the client.

 After sending, you will receive the number of СMR (consignment note) to track the order.

In Cherkasy the client may pick up his/her orders from the studio - showroom at 34 Baida Vyshnevetskoho street,

Off 521 by appointment.

WORLDWIDE DELIVERY

We deliver orders worldwide. Delivery is carried out by postal services "Ukr Poshta" or "Nova Poshta"

The delivery cost is fixed - 30 euros.

  The delivery cost does not depend on the volumetric weight of the parcel. Payment for delivery services is made together with payment for the goods. After sending the order, you will receive the number of СMR (consignment note) to track the parcel.

Delivery time of orders 5 - 15 working days (except weekends and holidays)

CUSTOMS

Please be aware that orders placed for delivery outside the Ukraine may be subject to additional government duties and fees at the customs authorities of the country of destination.These fees must be paid by the receiver. Unfortunately, we cannot estimate or control the amount imposed upon delivery as the customs regulations vary from country to country.

PAYMENT

PAYMENT

- bank card on the Visa / Mastercard website

- cash or money order to a current account in "MONOBANK".

ITEMS THAT CAN’T BE RETURNED FOR REFUNDS INCLUDING:

 - products that were made to personal order

- products that have been customized (painted) on individual orders

- products shipped outside Ukraine (international delivery)

The store has the right to refuse to return quality goods to the Buyer in accordance with Article 9 of the Law of Ukraine "On Consumer Protection" and the Resolution of the Cabinet of Ministers of Ukraine "On implementation of certain provisions of the Law of Ukraine" On Consumer Protection "№172 of March 19, 1992 non-refundable.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and transferred in the process of visiting the site or making a purchase. Each time you use this site, you agree to the privacy policy, please, read the NONAMEBRAND privacy policy. Personal data of the user / Buyer are processed in accordance with the Law of Ukraine from June 1, 2010 № 2297-VI "On Personal Data Protection". The term of storage and processing of personal data is 5 years. NONAMEBRAND has the right to send informational messages, including advertising messages, to customers' e-mails and mobile phones. The buyer has the right to refuse to receive advertising and other information without explaining the reasons of refusal. Service messages that inform the user / buyer about the order at the stages of its processing cannot be rejected.

• Consent to the processing of personal data

• Agreeing to the processing of personal data when registering on the Site, placing an order or sending messages via the feedback form, you agree to the Policy and non-use in the processing of your personal data.

In this case, you have the right at any time to revoke the previously given consent to the processing of personal data by sending us a statement via e-mail nonamebrand.ua@gmail.com

• However, in certain cases provided for by applicable law, we may continue to process your Data after such withdrawal of the Agreement (for example, in order to fully fulfill our obligations under the User Agreement.

Your consent to the processing of personal data specified on the site is equivalent to the Consent in writing, as defined in Art. 2 of the Law of Ukraine on Personal Data Protection № 2297-VI.

• Your personal information and how we use it

You may use most of our Site without providing any personal information. However, if you want to send us a message or chat online, receive a newsletter or special offer by email, order a product or service, then you will need to provide some information.

• Your personal information may include your name, address or location, telephone and e-mail number, the text of your message or any other information you send us using the feedback form.

The processing of the personal data listed above will be carried out by mixed processing of personal data (collection, systematization, accumulation, storage, clarification (update, change of use, distribution, transfer, depersonalization, blocking, destruction of personal data)

Individual-entrepreneur info: KHOLKOVSKA MILENA 3386203743