Offer contract
1. Definition of terms
1.1. This offer is the rules for registration, execution and receipt of orders on the website. https://www.nnbbrand.com
1.2. Order - a duly completed request of the Buyer on the Site (the relevant fields on the Site are filled in in the "Make an order" section, the authenticity and correctness of the entered information is confirmed and all actions specified on the Site for sending the order to the Seller are performed), addressed to the Seller, with an offer sell the selected list of Goods.
1.3. The Buyer is a person who places an Order and intends to purchase/buy the Goods offered for sale by the Seller and presented on the Site.
1.4. Rules – Rules for placing, executing and receiving orders on the Site.
1.5. The seller is the Site administration, a natural person-entrepreneur of the FOP Kholkovska Milena Vladyslavivna,
TIN - 3386203743
Phone: +380 (63) 5843288
email: nnbupcyclingsys18@gmail.com
1.6. Offer – information about the Product posted by the Seller on the Site, which includes information about the Product, its price, payment and delivery methods, as well as other conditions for purchasing the Product. The terms of the Offers posted on the Site are set by the Seller. The offer is information about the possible terms of purchase of the Product.
1.7. The site is a website with an address on the Internet https://www.nnbbrand.com, on separate pages (in sections) of which are placed the rules (conditions) for placing an order, payment, delivery, return of goods, guarantees, presented Goods, etc.
1.8. Product – a material object offered for sale by the Seller, placed on the Site, for which the price, name, description, characteristics and status of its availability are specified. The following types of Goods are presented on the Site: Jackets, skirts, shirts, pants, dresses, skirts, tops, suits.
1.9. The delivery service is a third party that provides services for the transportation of goods, courier and/or postal delivery of goods.
2. General provisions
2.1. Use of the Site in any form (including, but not limited to, placing of Orders by Buyers) automatically indicates the Buyer's familiarization with and agreement with the Rules. If the Buyer disagrees with the Rules, he must refrain from using the Site.
2.2. These Rules regulate the procedure:
2.2.1. Buyers' access to information posted on the Site;
2.2.2. use of the Site;
2.2.3. ordering the Goods;
2.2.4. payment of the Goods;
2.2.5. delivery of the Goods;
2.2.6. receiving and returning the Goods.
2.3. Information about the Product is displayed on the Site and is dynamic. This means that the information can be updated, changed and supplemented by the Seller at any time without prior notice. The specified changes enter into force after their publication on the Site and are applied to any Order placed after their publication.
2.4. Information about the Product, terms of its purchase, prices and any other information of the Seller is accurately displayed on the Site.
2.5. The offer on the Site is not an offer. However, the Buyer, after reading the Offer, has the right to make an offer to the Seller by selecting the product, filling out the form in the "Make an order" section, confirming the authenticity and correctness of the entered information and performing all the actions specified on the Site in order to send the order to the Seller. Filling out the specified form and sending to the Seller, it is considered an offer by the Buyer to the Seller to purchase the corresponding Product on the terms specified in the Offer and these Rules.
2.6. The offer is considered accepted by the Seller (acceptance) if the latter has taken actions that testify to the acceptance of the Buyer's offer, namely: actually shipped the Goods in accordance with the conditions stipulated in the Buyer's offer.
2.7. After receiving the Buyer's offer, the Seller has the right to offer to purchase the Goods under other conditions than those stipulated in the Buyer's offer. In this case, such an offer is considered a counter-offer and must be accepted by the Buyer. Acceptance of the counter-offer is actually the payment, receipt of the Goods by the Buyer under the conditions stipulated by the counter-offer. The Seller has the right to withdraw such a counter-offer before the payment and/or delivery of the Goods.
2.8. In the event of an error in the sent acceptance, the Parties have the right to change the conditions only in case of timely notification of such error to each other.
2.9. The Seller's acceptance of the Buyer's offer or the Buyer's acceptance of the Seller's counteroffer is the conclusion of an agreement between them on the terms established by these Rules.
2.10. Information about the Product is posted directly on the Site. In addition, when receiving the Goods, before signing the documents confirming the receipt of the Goods, the Buyer is obliged to familiarize himself with the information about the Goods contained on the Goods and/or packaging and/or in the accompanying documents. If it is necessary to obtain additional information about the Goods, the Buyer is obliged to contact the Seller and obtain the necessary information by means of remote communication before the moment of acceptance of such Goods.
3. Procedure for processing the Order
3.1. In order to be able to make a purchase on the Site, the Buyer must correctly fill in the mandatory fields in the "Order" section, confirm authenticity and correctness
entered information and perform all the actions specified on the Site to send the order to the Seller.
3.2. When filling out the Order form, the Buyer undertakes to specify the information marked as mandatory in full, and the Buyer is responsible for the reliability, correctness and truthfulness of both mandatory and other information provided.
3.3. By placing the Order, the Buyer confirms that he is familiar with the terms of these Rules, and all actions he will take will not contradict the terms of these Rules.
3.4. The order is considered accepted for execution, after the Buyer receives an electronic message from the Seller to the e-mail address or a phone call or other
a telephone message to the Buyer's mobile phone number specified during registration
Order by the Buyer, with confirmation of the fact of agreement and acceptance of the Order.
3.5. The Seller has the right to reject the Order in case of actual absence of the Goods in the warehouse, by sending the Buyer an electronic message or making a phone call/other phone message. In such a case, the rights and obligations of the Parties related to the sale, delivery and transfer of the ordered goods to the Buyer and their payment to the Seller provided for in these Rules shall be terminated, and the cost of the Goods, if paid for, shall be returned to the Buyer.
3.6. In the case of an incorrect e-mail specified by the Buyer when placing the Order
and/or phone number, the Seller has the right to cancel such unconfirmed Order.
4. Cost and terms of payment of the Goods
4.1. The price of the Product is indicated on the Website in the appropriate section at the time of placing the Order, and no
includes shipping cost.
4.2. The Seller has the right to unilaterally change the price of the Product without warning. However, the Seller does not have the right to change the price of the ordered Goods after the Order has been accepted by the Seller and the Buyer has received an electronic message or a telephone call or other telephone message confirming the acceptance of the Order.
4.3. The price of the goods is paid in the national currency of Ukraine - hryvnia.
4.4. The buyer can pay for the ordered Goods:
· upon receipt of the Goods in the case of ordering courier delivery or independent collection at the Seller's premises;
· by transferring funds to the Seller's account;
· cash on delivery upon delivery of the Goods by postal services;
· non-cash transfer.
4.5. From the moment of acceptance of the Buyer's Order, the Seller reserves the selected Product for the Buyer for 48 hours. If within 48 hours from the moment of placing the Order, the Goods have been paid for by the Buyer, the reservation of such Goods is removed, and the Buyer is considered to have refused the Order (cancelled the Order).
4.6. The goods must be fully paid for by the Buyer before the time of their transfer by the Seller. The lack of timely payment or payment of the Goods in full does not create any
obligations for the Seller (including regarding the reservation of the Goods by the Buyer).
4.7. When paying for the Goods, the Buyer is obliged to indicate in the column "Purpose of payment" his last name, first name, patronymic, his own order number or call the Seller at the phone number indicated on the Site and inform him of the payment of the corresponding order number. Otherwise, the Seller is not responsible for a possible delay in the delivery of the Goods to the Buyer due to additional time spent on identifying the payment.
4.8. In the event that the Order is canceled by the Buyer or rejected by the Seller, the paid price of the Goods shall be refunded, and the already spent funds for delivery incurred before the cancellation of the Order by the Buyer shall not be refunded.
4.9. In case of cancellation of the Order or return of the Goods by the Buyer, the money paid by the Buyer shall be returned only after receipt of the Goods by the Seller.
4.10. Refunds to the Buyer are made within 30 (thirty) calendar days from the moment the Seller receives the returned Goods by transferring funds to the account from which the payment was made by the Buyer, or to another account specified by the Buyer in writing or electronically.
4.11. The Seller may limit the possibility of using some of the payment methods for the ordered Goods.
5. Procedure for transferring the Goods
5.1. The delivery of the Goods is carried out throughout the territory of Ukraine, with the exception of the Republic of Crimea and temporarily occupied territories in the Donetsk and Luhansk regions. The cost of delivery is paid separately and is not included in the price of the Goods.
5.2. The Seller undertakes to hand over the Goods to the carrier (courier, postal organization, etc.) for delivery or to prepare it for delivery to the Buyer at the Seller's premises within 2 (two) working days from the moment of receiving the Order. In the event that the Goods are located in different premises (warehouses) or there are circumstances that complicate the execution of the Order, the deadline for delivery (issuance) may be extended by the Seller up to 5 (five) working days. Delivery of the Order of Goods is carried out within the terms determined by the carrier (courier, postal organization, etc.). The seller is not responsible for compliance with delivery terms by the carrier (courier, postal organization, etc.).
5.3. When placing an Order, the Buyer has the opportunity to independently choose the delivery method, namely:
· courier delivery;
· receiving the goods at the selected branch of the postal service;
· independent removal from the Seller's premises.
5.4. The cost of courier delivery by postal services is determined according to their tariffs. The cost of delivery indicated on the Site includes all costs associated with the delivery of the Goods (including, but not limited to, the Seller's costs and the courier's costs ).
5.5. The Seller makes every effort to comply with the delivery terms stated on the Site, however, delivery delays are possible due to unforeseen circumstances beyond the Seller's control (force majeure circumstances). The Seller informs the Buyer in the event of force majeure and agrees on new delivery terms by e-mail or by means of telephone communication.
5.6. The moment of receipt of the goods by the Buyer is when he signs a document that confirms the fact of acceptance of the ordered Goods (act of acceptance and handover, declaration for forwarding or any other document that can confirm the fact of handing over the Goods) or the actual receipt of the Goods by the Buyer and his actions that indicate acceptance of the Goods. In order to issue the Goods to the Buyer, the latter must present an identity document (passport, etc.) upon receipt of the Goods.
5.7. When receiving the goods, the Buyer undertakes to check the goods for damage, as well as the presence of a set of necessary documents (goods receipt, act of acceptance-handover, etc.) and in case of inconsistencies on the spot, submit claims to the delivery service. Claims of the Buyer regarding visible defects of the Product, its completeness and quality are not accepted after receipt/acceptance of the Product by the Buyer.
5.8. In the event that at the request of the Buyer the Goods are transferred to a third party, the moment of receipt of the goods by the Buyer is the moment when such a third party signs the document confirming the fact of acceptance of the Goods ordered by him (handover act, declaration for forwarding or any other document that can confirm the fact of delivery of the Goods).
5.9. The Seller may limit the possibility of using some of the methods of delivery of the Goods when placing the Order.
5.10 Delivery abroad is carried out by Nova Poshta or State Post at the expense of the buyer.
6. Return and exchange of Goods
6.1 You can return/exchange the product within 14 days
6.2 You have 3 days to notify us that you wish to return the goods and a further 12 days to return the goods to us. If the product does not reach us within this time, we reserve the right not to issue a refund. To be eligible for a return, your item must be in the same condition as when you received it. It must also be in its original packaging. The cost of return is paid by the customer.
6.3 To initiate the return/exchange process, please contact us: nonamebrand.ua@gmail.com
6.4 Please note that the following categories of goods are not subject to return, regardless of the name under which the goods are on the website:
- goods made to individual order
- products that were adjusted (painted) according to individual orders
- products delivered outside of Ukraine (international delivery)
6.5 The store has the right to refuse to return quality goods to the Buyer in accordance with Article 9 of the Law of Ukraine "On the Protection of Consumer Rights" and Resolution of the Cabinet of Ministers of Ukraine "On the Implementation of Certain Provisions of the Law of Ukraine "On the Protection of Consumer Rights" No. 172 of March 19, 1992. No returns
7. Privacy and personal data
7.1. The information provided by the User (Buyer) is confidential. The site administration uses this information for the purpose of fulfilling the User's (Buyer's) order, if for other purposes
not specified in the contract.
7.2. For the purpose provided for in this paragraph, the company has the right to send e-mails, SMS messages and call the phone number specified when placing an order or
registration on the website.
7.3. The user (Buyer) consents to the use of cookie technology. Cookies do not contain personal information and cannot in any way read information from the User's (Buyer's) hard drive. Cookies are used to improve the quality of the service: quick identification of the User (Buyer), saving settings, personal preferences, etc. If the user disables the cookie technology, the administration does not guarantee the functioning of all services
site
7.4. The User (Buyer) gives the Site Administration permission to process his personal data, including: placing his personal data in the database and storing, updating or changing them (without additional notification). The administration undertakes to protect data from unauthorized access by third parties and not to transfer data except when it is necessary for the direct processing of this data and at the mandatory request of competent state authorities.
7.5. In the event that the User (Buyer) does not wish to receive notifications about promotions and new products of the company, he can refuse them by informing the Administration.
PRIVACY POLICY
This Privacy Policy describes how your personal data is collected, used and transferred in the process of visiting the site or making a purchase. Every time you use this site, you agree to the privacy policy, please read the privacy policy of nnbupcyclingsys18. Personal data of the user / buyer is processed in accordance with the Law of Ukraine dated June 1, 2010 No. 2297-VI "On the protection of personal data". The term of storage and processing of personal data is 5 years. nnbupcyclingsys18 has the right to send informational, including advertising, messages to customers' e-mails and mobile phones. The buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal. Service messages informing the user / Buyer about the order at the stages of its processing cannot be rejected.
• Consent to the processing of personal data
• By giving your consent to the processing of personal data when registering on the Site, placing an order or when sending messages through the feedback form, you agree to the Policy and non-application to the processing of your personal data.
At the same time, you have the right to withdraw your previously given consent to the processing of personal data at any time by sending us a corresponding application to the e-mail nonamebrand.ua@gmail.com
• At the same time, in certain cases provided for by current legislation, We may continue to process Your Data even after such withdrawal of Consent (for example, for the purpose of fully fulfilling our obligations under the User Agreement
Your consent to the processing of personal data, given on the website, is equivalent to Consent in written form, as defined in Art. 2 of the Law of Ukraine on Personal Data Protection No. 2297-VI.
• Your personal data and how we use it
You can use most of our Site without providing any personal data. However, if you want to send us a message or chat online, receive newsletters or specials.
e-mail offers, order goods or services, then you will need to provide certain information.
• Your personal data may include your first name, last name, address or location, telephone number and email address, the text of your message or any other information you send us using the feedback form.
The processing of the above personal data will be carried out through mixed processing of personal data (collection, systematization, accumulation, storage, clarification (updating, change of use, distribution, transfer, depersonalization, blocking, destruction of personal data)